LONDON, Oct. 17, 2022 /PRNewswire/ — Forrester (Nasdaq: FORR) has introduced Enel, Michelin, and Normal Financial institution as winners of this 12 months’s European Know-how Awards. These awards, offered at Forrester’s Know-how & Innovation EMEA occasion, recognise Enel for executing an enterprisewide future match know-how technique and each Michelin and Normal Financial institution for executing outcomes-driven enterprise structure practices. All three organisations have been recognised for placing their prospects on the centre of their organisation’s working mannequin.
Further details about Forrester’s 2022 European Know-how Award winners:
- Enel, a multinational vitality firm, is that this 12 months’s recipient of Forrester’s Know-how Technique Influence award. Enel is honoured for creating an built-in digital platform that underpins the corporate’s world retail enterprise line. By implementing a know-how technique that embraces agile and DevOps practices, incorporates AI and automation, and focuses on creating digital abilities, Enel is benefitting from an insights-driven strategy that enhances the shopper expertise. The corporate’s digital platform has already improved the shopper Internet Promoter Rating and is about to cut back buyer activation time by 80% in 2024 in comparison with 2021.
- Michelin, a French tyre manufacturing firm, is one in every of this 12 months’s recipients of Forrester’s Enterprise Structure award. Michelin is honoured for placing buyer expertise on the core of its ecosystem by embracing a data-driven strategy and breaking down information silos. After figuring out that an extreme concentrate on the top structure and architectural purity was counterproductive, Michelin’s enterprise structure staff took the lead in implementing and deploying an agile infrastructure to information the supply groups and supply help to the enterprise.
- Normal Financial institution, a South African financial institution and monetary companies group, can be this 12 months’s recipient of Forrester’s Enterprise Structure award. Normal Financial institution is honoured for creating a mannequin for the evolution of its enterprise towards a platform for Africa that your entire agency makes use of to remain aligned because it builds out the minimal viable product. As well as, the corporate has created an architectural determination catalogue that helps options architects produce designs that conform to the agency’s know-how technique extra simply and extra rapidly, in addition to established structure neighborhood boards for steady collaboration.
“We’re excited to rejoice Forrester’s Know-how Award winners, which every show a laser concentrate on buyer and enterprise outcomes,” mentioned Laura Koetzle, VP and group analysis director at Forrester. “In efficiently reworking their know-how methods and capabilities to be adaptive, inventive, and resilient, these firms are in a position to answer a fast-changing tech panorama and drive development.”
Recipients of Forrester’s APAC Know-how Awards can be introduced at Know-how & Innovation APAC, going down 15–16 November 2022.
Forrester (Nasdaq: FORR) is likely one of the most influential analysis and advisory corporations on the earth. We assist leaders throughout know-how, buyer expertise, digital, advertising, gross sales, and product features use buyer obsession to speed up development. By means of Forrester’s proprietary analysis, consulting, and occasions, leaders from across the globe are empowered to be daring at work — to navigate change and put their prospects on the centre of their management, technique, and operations. Our distinctive insights are grounded in annual surveys of greater than 700,000 customers, enterprise leaders, and know-how leaders worldwide; rigorous and goal analysis methodologies, together with Forrester Wave™ evaluations; 70 million real-time suggestions votes; and the shared knowledge of our purchasers.
Contact: Michael Burner: [email protected]