In March 2020, the course of all our lives shifted, and regardless of the way you take a look at it, the world won’t ever be the identical. Our communities, our views, and the methods through which we work together had been basically modified as a result of results of the pandemic. Social distancing was required for much longer than anybody anticipated, and, in consequence, we grew to depend on know-how to bridge the communication hole, particularly within the enterprise world.
Initially of the pandemic, collaboration applied sciences had been rapidly jury-rigged, offering a enough short-term resolution to the distant collaboration downside. Nevertheless, now that we’re rising on the opposite aspect of this life-altering occasion, the short-term stop-gap measures are proving to be insufficient. Companies, together with legislation corporations, are looking for to implement more-permanent communication and collaboration instruments now that the advantages of utilizing these applied sciences for each effectivity and enterprise continuity functions have been clearly established.
For legislation corporations looking for to make that soar, a newly launched ebook by Dennis Kennedy and Thomas Mighell, “The Lawyer’s Information to Collaboration Instruments and Applied sciences, Work from Dwelling Version,” affords much-needed steerage. I used to be supplied with a overview copy and located it to be extremely informative with a lot of recommendation and how-tos for attorneys looking for to study extra about collaboration applied sciences.
Why You Ought to Learn This E book
Merely put: attorneys have an obligation of know-how competence. A part of that obligation contains studying about know-how so that you could make knowledgeable selections when selecting new software program to your legislation agency.
In 2012, the American Bar Affiliation amended the feedback to Mannequin Rule of Skilled Conduct 1.1 to include the idea of know-how competence. This modification imposes an moral obligation on attorneys to remain abreast of modifications in know-how and reads as follows:
Sustaining Competence. To keep up the requisite information and talent, a lawyer ought to hold abreast of modifications within the legislation and its follow, together with the advantages and dangers related to related know-how, have interaction in persevering with examine and schooling and adjust to all persevering with authorized schooling necessities to which the lawyer is topic. (emphasis added).
Since that point, the overwhelming majority of jurisdictions (40 to this point) in america have added commentary to their moral guidelines indicating that attorneys have an obligation to remain on prime of modifications in know-how.
In line with Kennedy and Mighell, a part of that competence contains the usage of collaboration software program:
This ebook serves as an prolonged argument that attorneys can not follow legislation or successfully ship authorized providers with out the expert use of collaboration instruments and applied sciences … You don’t want to know every thing about collaboration instruments and applied sciences to be competent, however try to be conscious and educated in regards to the ones you utilize or are anticipated to make use of in your follow.
This ebook bridges that information hole and arms you with the data wanted to make educated selections about implementing new collaboration applied sciences into your legislation agency.
What You’ll Study
You possible acknowledge the various advantages of collaborating within the cloud, however like many attorneys could also be overwhelmed by the sheer variety of collaboration instruments out there. That’s the place this ebook is available in: it supplies a roadmap that may help in selecting collaboration instruments which can be match to your legislation agency.
Matters lined embrace:
- Collaboration applied sciences out there to attorneys
- Sensible suggestions for utilizing collaboration instruments in widespread settings
- How one can choose the best instruments and perceive the problems concerned in
utilizing collaboration applied sciences
- Tendencies and developments in collaboration instruments
- How one can develop a method for implementing collaboration instruments in
your follow, and make higher selections about what collaboration
instruments to make use of in quite a lot of settings
The 12-Step Course of For Selecting Collaboration Instruments
Not solely do the authors cowl the ins and outs of the collaboration instruments out there to attorneys, additionally they present a 12-step course of for growing a plan designed that will help you select the collaboration instruments your legislation agency wants.
Every step is addressed intimately within the ebook, however to whet your urge for food, right here is the listing of steps:
Step 1: The Collaboration Audit — Evaluate Your Agency’s Processes
Step 2: The Collaboration Audit — Assess Your Agency’s Instruments
Step 3: The Collaboration Audit — Portray a Image of The place
Step 4: Brainstorming The place You Wish to Be
Step 5: Implement a Consumer Survey
Step 6: Outline Your Level B
Step 7: Decide What Your Current Instruments Can Do
Step 8: Analysis and Turn into Accustomed to the Present Panorama
for Collaboration Instruments
Step 9: Set Some Priorities
Step 10: Get Purchase-in From Stakeholders in your Agency
Step 11: Think about Your Tradition
Step 12: Deal with This as a Course of
Collaboration Software Spotlight: Consumer Portals
One key collaboration software featured within the ebook is consumer portals. The authors advocate consumer portals as a result of they’re “the essential constructing blocks of on-line collaboration (since they) mix … the perfect parts of a contemporary, versatile public web site with the safety and management of a personal, inside utility.”
Consumer portals tackle a lot of pivotal points for attorneys, not the least of which is the consumer communication downside. The authors clarify that consumer portals present a hassle-free, safe means to make sure an open line of communication with purchasers:
Probably the most frequent consumer complaints about attorneys, and the topic of many disciplinary complaints, is that attorneys don’t hold purchasers knowledgeable about what is going on with their issues. Portals assist resolve that downside by making a channel for normal, all the time accessible communication, updates, and alerts on lawsuits and transactions. A portal that retains your purchasers updated, supplies them with information and developments, and even permits them to collaborate on initiatives and paperwork will present them that you’re paying consideration.
In line with Kennedy and Mighell, the simplest method to implement consumer portals in your agency is to make the most of the portal performance constructed into legislation follow administration software program. By doing so, you’ll have a full vary of collaboration options and performance out there to you:
Follow administration portals. Follow administration instruments supply
most likely probably the most well-known and widespread consumer portals as we speak.
Clio, Rocket Matter, and MyCase supply safe consumer portals as half
of their commonplace providers, which give consumer entry to payments, paperwork, safe messages, duties, and calendars proper out of the field.
As a result of many attorneys are already utilizing on-line follow administration instruments, it is smart to look right here first for consumer portal choices.
After all, there are numerous different collaboration instruments out there to attorneys, as properly. And the excellent news is you can study all about them on this ebook.
In case your agency doesn’t but have sturdy, easy-to-use collaboration instruments in place, what are you ready for? Begin researching your choices as we speak, and remember to incorporate this ebook into your technology-purchasing course of. With this clear and thorough how-to information in hand, you’ll have a roadmap to success that features the data you’ll want to decide on the best software program to your legislation agency and purchasers.
Nicole Black is a Rochester, New York legal professional and Director of Enterprise and Group Relations at MyCase, web-based legislation follow administration software program. She’s been running a blog since 2005, has written a weekly column for the Every day Report since 2007, is the writer of Cloud Computing for Legal professionals, co-authors Social Media for Legal professionals: the Subsequent Frontier, and co-authors Felony Legislation in New York. She’s simply distracted by the potential of vibrant and glossy tech devices, together with good meals and wine. You possibly can comply with her on Twitter at @nikiblack and she or he will be reached at [email protected].